(Here's The How To If You Have The Part) Still need it "Click Here" to Find it PARTS-SUPPLIES-SUPPORT (things needed to run it, refill it or reset it) Step 1. Determining what is the right part. Most devices that print, duplicate, record, or create any transferrable type of image will require user maintenance (repair or replacement). This includes printers, copiers, facimile machines, cash registers, computers, and media recorders to disks, output devices and even thumb drives. Remember This rule: If it has moving parts (sooner or later) it will require maintenance. If it uses paper, it will be sooner! Now, do you know what will be the main replaceable parts? No, Ok so here are the big three, paper, ribbons, and batteries. The question to ask is what's not working and why? Does it need a battery for program or power? Nothing is happening! Does in need ink? It acts the way it usually does but I don't see any results! Does it need paper? Nothing comes out of that slot anymore! Does it need to be reset? It died, got unplugged, or I haven't used it in a long time! Step 2. Removing the old part. Most devices are user serviceable even if "they" say they are not. First make sure to unplug and power down any device you work on! The next step in solving your problem is to find the part. This is the "where's Waldo" of technology. But lets not get ahead of ourselves. These designers and engineers have gotten very clever with the ways they do and don't supply access to easy replenishing or replacement. If you have not gone over our troubleshooting tips do it now or suffer later. Now that you have invested the time in the careful examination of your device, the catch is to find "the catch" or "latch" or "slide" or "lid" or "twist" or "screw" or "lock" or "button" or "lever" or "pinhole" or "knob" or "release" to open it. Most devices that were made to be accessed will show arrows >>>> directing you to the exact location to easily change the part. Just click it or push it and you're in! STOP, If you haven't gotten in at this point just find it; do not attempt to open it. We only want to replce a small part not the whole device. Haste will make waste. Force will cause you loss. Lack of finess will make a mess. Many of these devices have tiny connections and wires with very little room for error and may be on fragile plastic joints and hinges that crack or break with the least bit of pressure applied improperly. It's either take care what you do or go to the super glue. Now that you think you've found the joint or seam that holds the device together, this is the moment of truth. If they never intended to replace or replenish parts it probably snaps together, but there's most likely a screw or two located in a hole or under a label to baffle and frustrate you. Take your time, gently pull it, twist it, squeeze it, push it, (now lets not get carried away) until you begin to see a separation at the seam(s) leading you to unlocking the secret! At this point, if you haven't opened it, you'll probably need "rice crispies" not all of them, just "snap" or "pop" leave "crackle" in the box. Use them wisely. Don't force feed them. They're used to milk. If nothing works at this point, don't break it. Get a free consultation before you get your sledge hammer.
Step 3. Installing the new part. You know what you just went through to get it out. Now, just reverse your steps! Sounds easy enough, but it's not always the case. Here are your guidelines: consider forward or backwards; right-side up or up-side down; from the top or from the bottom, it matters! I know some people who pull their toilet paper from the bottom and though I disagree, I still respect them because it doesn't matter that much. But machines are finicky. You put it on wrong and they might just chew it up, suck it up, spit it up, or just jam up or burn up! There's no worse feeling then installing a new item that gets stuck in your old machine and fries it. However, calamities like that can be avoided with a little careful consideration. Consider symmetry, everything should feel, fit and look smooth. If you had to force it in or force it to close, that's a big no no. A lot of devices have sensors that prevent operation until things fit correctly. Sometimes the're called safeties or we say it's idiot proof, but tell that to the people that circumvent the seat belts in their own cars. Consider the sound: does it still make that silky smooth Sinatra sound or has the Lady Ga Ga beat taken over? Consider results: does it yield the same quality at the same speed, does it last as long? Is it still good to you? I may be getting a little carried away but I hope you get the point. Sometimes these things require service. You can't just keep replacing parts. Putting gas in the tank and keeping air in the tires is all some people know. But you should know that sooner or later you will need a tune-up. If you have any questions, first try our free tech tips, then consider contacting us.